Shipping policy

1. Order Processing & Production Time

All of our items are custom-made and printed just for you once an order is placed.

  • Production Time: Please allow 2–5 business days for your order to be printed, quality-checked, and packaged prior to shipment.

  • Production times may increase slightly during peak holiday seasons.

2. Shipping Rates & Delivery Estimates

Domestic (United States)

  • Standard Shipping: 3–6 business days (after production)

  • Shipping costs are calculated at checkout based on package weight and destination.

International (including United Kingdom)

  • Standard International Shipping: 10–20 business days (after production)

  • Actual delivery times may vary depending on local postal services and customs clearance in your country.

3. International Shipping & Import Duties / VAT

We ship internationally to select countries, including the United Kingdom.

Please note that product prices and shipping fees displayed at checkout do not include local import duties, custom fees, or VAT. Depending on your country's regulations, these charges may be assessed upon arrival by your local customs authority and are the complete responsibility of the recipient.

4. Order Tracking

Once your order has been printed and handed over to the shipping carrier, you will receive an automated shipping confirmation email containing your tracking number. Please allow 24–48 hours for tracking links to register update events with the carrier.

5. Incorrect Address Disclaimers

Please double-check your shipping address during checkout. Because orders enter automated production quickly, we are unable to make address changes after the 1-hour order modification window. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the buyer.

6. Lost or Stolen Packages

If your tracking information states that your package was delivered to your address but you have not received it:

  1. Check with household members, neighbors, or your local delivery carrier.
  2. If the package cannot be located, please file a lost package claim directly with the shipping carrier (USPS, DHL, or your local postal service) using your tracking number, as they are best equipped to investigate delivery details.
  3. While we are not liable for packages marked as delivered by the carrier, feel free to notify us at wsoccerclub.usa@gmail.com with your order details if you need additional assistance with your carrier claim.